Traders Workstation FAQ

What's the Point?
Imagine if you could quickly and easily level the technological playing field with professional traders at a cost affordable even by the smallest home based trader. Sound interesting? That's what a Megatechie trader's workstation (MTW) does for you. Stop trading at a disadvantage and improve your trading success and profitability today.

How Does the MTW Help my Trading?
Electronic markets move very fast. Often small fractions of a second matter to get in and out of a trade at the best price. MTW provides the technology required to minimize the time it takes to receive and send the information needed to execute a trade. The benefits exist whether you trade automatically using software or interactively with human executed trades.

I trade interactively. Will the MTW Still Improve my Trading?
Yes. The speed of modern networks and computers exceeds human reaction time by a factor of 10. In a practical sense you'll not see any performance reduction even when you trade interactively (as opposed to allowing a software to execute trades automatically based on preset triggers). The amount of data sent between your home/office PC and the MTW is negligible compared to the bulk of data feeds pouring into the MTW. It's simply a matter of maximizing the trade-off of multiple technical factors to your advantage. In the majority of possible scenarios, using an MTW will put you ahead.

I use Oracle Trader. Is this for Me?
As the servers that power Oracle Trader are in our data center, you will gain a major edge using the MTW. No other company in the world can claim faster response times.

I Trade Using Triggers based on News Events. Is this for Me?
Anyone using a data feed to power an automated trading strategy will greatly benefit from the MTW.

What Other Benefits Can I Expect?
You will have an always on, secure, stable trading workstation that's free from accidents, children, prying eyes, and other human intervention. You can further access this workstation from any location in the world Internet access is available. Whether you travel between home and the office or across the globe, your MTW will always be ready and just as you left it. The convenience features alone are worth the price for many.

I Don't Understand How this Works.
If you can use a computer you can use the MTW. No special skills are required. Once you grasp the concept that you are using a program on your home/office computer to remotely control your applications running on the MTW you're home free. Even our most initially apprehensive customers have no problems after signing up. It's really that easy. Here's a video tutorial on using Remote Desktop (the software used to access an MTW) that should help clear things up.

I Have a Trading Workstation with Another Company. Why switch?
Whether your current service is good or not isn't the question. The question should be is the MTW better at making you money. There are numerous variables that play into this analysis such that the true answer can only be found by using MTW in your daily trading for a month. We believe that every trader will generate more profitable trades using the fully optimized MTW. The higher the stakes the more you stand to gain. MTW levels the playing technological playing field and can even help put you at the head of the pack.

Is the MTW a VPS?
MTS is NOT a VPS. VPS a.k.a. Virtual Private Server technology was designed for web hosting where low cost is paramount. VPS technology allows a provider to divide one physical server up into dozens or even hundreds of virtual servers. The result is massive over-subscription of resources which results in unpredictable performance. The performance issue is usually not a problem for web hosting where sporadic latency isn't important - but in trading the impact can be disastrous. VPS technology has it's place - but not in financial trading applications.

How does MTW compare to a Dedicated Server?
A dedicated server is fundamentally just a computer sitting in a data center. Low cost (< $1000/month) dedicated servers are generally little different that the PC you have at your home. Their main advantage is usually access to faster Internet connectivity - specifically on the upload speed. While quality varies widely, a reputable company offering dedicated servers from $149 to $299/month generally work fine for general purpose needs (delivering web pages, files, video, ect...) across the Internet. However financial trading is a specialized and demanding application... one that the general purpose dedicated server is not fundamentally able to handle best. While a dedicated server can be significantly better than using a home PC, it's not as good as the purpose built MTW. To make an automotive analogy... your home PC is basic transportation, a dedicated server is reliable family sedan, and the MTW is a race ready Ferrari.

What makes MTW Different?
MTW is a platform designed and fully optimized from top to bottom specifically for trading. MTW is the result of large amount of network, storage, computational, and software engineering combined to produce the end result we offer as a service. To create MTW we applied our real world experience in high performance computing with proprietary knowledge acquired from real world traders and financial service providers. MTW uses state of the art technology to create a platform that cannot be easily duplicated without employing similar resources and specialized knowledge. We further make small tweaks and adjustments now and then to address specific areas we feel further improvement can be made. Feedback from our clients has proven invaluable in this respect.

Give me some Practical Reasons MTW is Different.
In no specific order: 1) Multiple monitor support... up to 10 monitors in fact... assuming your local workstation can handle that many; 2) Bank grade encryption of all communications over the network; 3) It's fast... very fast; 4) A number of the popular financial data/news providers are customers in our data center, possibly one that you use. No one can provide faster connectivity to these companies services... period; 4) Ask us a question and you'll get an intelligent and thoughtful answer; 5) We are strategically located in Brooklyn, New York. Minutes from Manhattan, and within the financial nexus of the North Eastern United States; 6) Our service works, reliably and as claimed. See for yourself and then please tell your associates and friends about MTW. (We have a referral program).

Can I Test an MTW Before I Order?
MTW has been tested extensively by real world traders using real money every day. We are confident that our service and reputation speaks for itself. As such we do not offer trials. We can keep the price of MTW within reach of more people by limiting the expenses associated with "zero commitment" trials. Our customers are serious traders who can calculate that $99 - $299 per month is a justifiable expense for increased trading success. An MTW is a serious trading tool that pays for itself many times over. MTW will not magically make a bad trader rich - it will help a good trader be more profitable.

My Broker is Not in New York. Does this matter?
We recommend that when possible you use a brokerage and data/news service that has servers located in New York - unless of course your trading requires a non-U.S. broker specifically. Bear in mind that many non-U.S. based brokers also maintain gateways in New York. However even if your broker is based in Europe or Asia you will still benefit. If you have questions about your specific situation please contact our sales department.

I live in (insert your country here). Does this matter?
Our clients are located on every continent in the world. To summarize this briefly... depending on your situation you may see a 10 fold or 2 fold performance improvement. However regardless of magnitude - the performance improvement is substantial and meaningful in the vast majority of trading strategies. The fact is serious individual and professional traders are using technology like ours. You can either decide to level the playing field by incorporating an MTW into your trading or just continue to trade at a disadvantage using your current solution. If you have questions about your specific situation please contact our sales department.

What Applications can the MTW run?
The Trader Workstation will run any application designed for Windows XP, Windows Vista, and Windows 7. You have full control to download and install any application you see fit. We recommend however that for stability and security that you only install the applications required for trading. While you can install applications like Microsoft Office and surf the web on MTW... we discourage this as an inappropriate use of resources. For the same reasons a Ferrari shouldn't be used for bumper to bumper daily commuting - workhorse applications should be left on your office/home PC.

I Have a Mac. Can I still use the MTW?
Yes. We provide the software required to access the MTW free for Macs. There's no difference in usage or performance whether you use Mac or Windows.

How quickly will I receive my server? Is There a Contract?
Orders are filled within 1-2 business days of payment receipt Monday - Friday. All services are month to month and do not require a long term contract.

How do I cancel service? Can I suspend service?
Simply notify us via email of your desire to cancel 10 days prior to the next billing date. You can suspend service (while you're on vacation) for up to 14 days.

What forms of payment are accepted?
Paypal and major credit cards are accepted. We also accept ACH/e-check drawn from U.S. accounts. For ACH/e-check only: a 4 day settlement period is required for the first payment before services are delivered.

Do you offer a discounts for multiple orders?
We offer a 5% discount for 3+ MTW, 10% for 6+ MTW, and 15% for 10+ MTW. All MTW must be billed to a single account to qualify.

Do you have a referral program?
For each first time customer you refer you will receive a $20,$30, or $60 credit for Basic, Standard, or Extreme MTW respectively. The credit is applied to your account after the following conditions are met: a) the new customer concludes the first month of service and renews for at least one additional month; b) the new customer's account is in good standing; c) the new customer is not you - you cannot refer yourself. The new customer needs to provide your email address as the referral source when they sign up for you to qualify.